1. Acceptance of Terms
By electing to utilize the services provided by United Patriot Coin LLC (UPC), including making purchases from UPC or making sales to or trades with UPC, you are agreeing to the following terms. These terms apply to all orders, all purchases, sales and trades made by telephone, through the website or otherwise.
2. Agreement to Terms Before Transactions
Before you may place an order to purchase, sell or trade coins with UPC through an online transaction, you must read and accept all the terms included in this Agreement. If you have placed an order to purchase, sell or trade precious metals with UPC via telephone and the terms of this Agreement are unacceptable to you, please utilize the return privilege referenced in Paragraph 4. Otherwise, you acknowledge acceptance of all terms of this Agreement.
3. Representations and Warranties
You represent and warrant to UPC that you have sufficient experience and knowledge to make informed decisions to purchase from and/or sell and/or trade to UPC.
You acknowledge you are making your own decision to purchase precious metals from UPC or sell or trade precious metals to UPC.
You further acknowledge UPC is not making any recommendations with respect to your online transactions.
Additionally, you acknowledge all statements, opinions, and pricing relayed to you by UPC representatives are believed to be reliable, truthful and accurate, but they are not guaranteed in any way and are subject to change without notice.
You acknowledge that UPC advises, and you have had the opportunity to perform your own due diligence in deciding the amount and type of transaction and numismatic position.
You understand and acknowledge that past performance is not a guarantee of future returns.
You acknowledge that UPC advises, and you have had the opportunity to independently verify all representations made via the UPC website, via email, via UPC publications or from UPC representatives.
You acknowledge UPC is not liable for any claims or losses which might be incurred while relying on information published by UPC.
In addition, you represent and warrant that all orders are placed by your own freewill and without any external or third-party coercion, using funds legally acquired and controlled as per law, and that funds are from a consenting source for the purpose of the order.
4. Risks, Returns, and Refunds
You acknowledge that you are subject to a variety of risks which are beyond the control of UPC, and you acknowledge UPC is not liable or responsible for those risks, which include, but are not limited to price volatility.
You understand and acknowledge as with all investments, the value of coins and precious metals could go up or down.
You understand and acknowledge the coin market is speculative and unregulated and you could lose money if you sell your coins in the short term.
You understand and acknowledge UPC considers coin collecting and investment to be a mid to long term investment.
You understand and acknowledge coin values are affected in part by economic and market conditions and you are willing to assume the risk associated with your coin transactions.
You understand and acknowledge UPC does not offer any express, assumed or implied promises regarding future performance, profit or growth of your coin purchase collection or investment.
You understand and acknowledge UPC recommends a hold time for coin purchases of five to ten years or more.
You acknowledge UPC does not guarantee a profit or growth in any time frame.
You acknowledge and understand third party grading and authentication of numismatics does not eliminate all risks associated with the grading of coins.
Cancellation Policies
Bullion
- If you purchased on our website and you are not 100% satisfied with your order, you may cancel the order prior to it being processed for shipping.
- Undelivered orders are subject to the Market Loss Policy and a $100 cancellation fee.
- Orders that have already been shipped may be returned in the original unopened packaging within five (5) days, subject to the minimum Restocking Fee of 5%, Market Loss Policy (see below), and a $100 cancellation fee.
- Prior notice is required before sending a return shipment and items must be received as delivered.
- Refund (minus fees) will be made after verifying the condition of all returned items.
Subscription Boxes
- Unopened curated precious metal boxes may be returned within 5 days of receipt for a 5% restocking fee and $100 cancellation charge per order.
- Subscriptions may be cancelled with one-month advance notice.
- Once a cancellation is made, one more box will be shipped and then the subscription will end.
- There is no other charge for cancellation of a subscription.
Coins, Jewelry and Other Items
- Numismatic orders are subject to a restocking fee of 20%.
- Modern certified coins are subject to a 10% restocking fee.
- Special orders are final with no refunds.
- You understand and accept UPC’s policy that payments for refunds on metals received and confirmed for liquidation will be processed in 10-15 business days unless otherwise specified by management in writing.
Jewelry
- Jewelry that is sold but not shipped can be cancelled at any time at no charge.
- Jewelry that shipped but is unworn and unopened can be returned for up to 30 days for a restocking fee of 10% or $50, whichever is higher.
- Jewelry sales on marketplaces can be returned as per marketplace policy.
- All returns require our final reconfirmation after goods are received back and verified.
5. Market Loss Policy
When you make a bullion purchase through our online store or with one of our representatives, you have entered a binding contract for the purchase at the agreed upon price.
If you choose to cancel the transaction or default on payment or if you default on any other act required of you, you agree that you have full responsibility to UPC for any Market Loss or 5% of order value (whichever is higher on date of cancellation).
- If a credit card was used for payment, the credit card charges of approximately 2.9% will also be deducted from the return, in cases when it is not refunded to us by the credit card processor.
- You will also be fully responsible and liable to UPC for all fees or costs associated with collecting from you.
- Any market gain shall belong to the Company.
- All pending or future orders shall be held for shipment until all cancellation fees and Market Loss amounts are fully paid.
- All returns require our final reconfirmation after goods are received back and verified.
6. Portfolio Diversification
You acknowledge and understand that some experts in typical times recommend a diversified investor’s portfolio containing a rare coin and precious metals component of 5% minimum to a maximum of 25%. You shall independently determine what percentage is appropriate for you and your personal circumstances.
7. Price Differential (“Spread”)
You understand, acknowledge and accept that there is a price differential or “spread” between UPC’s selling price (the “ask price”) and UPC’s buyback price (the “bid price”) for coins UPC needs.
- UPC’s “bid price” is the price it pays to customers for a coin.
- UPC’s “ask price” is the price it charges customers for a coin.
- The spread is calculated by subtracting the bid price from the ask price and then dividing the difference by the ask price. ([Ask – Bid] ÷ Ask).
8. Product and Pricing Information
Although UPC takes great care to provide accurate product and pricing information, pricing or typographical errors may occur.
- In the event an item is listed with incorrect information or an incorrect price due to an error in information or pricing, UPC reserves the right at their sole discretion to refuse or cancel any order placed for that item.
- If an item is incorrectly priced, UPC will contact you for instructions or cancel your order and notify you of such cancellation.
- Prices and availability of products are subject to change without notice.
- In addition, note that images on the website are not necessarily to scale, depending on the device they are being viewed from. Some images may be enlarged to display details.
- While we strive for complete accuracy in all listings, pricing, product descriptions, and communications, United Patriot Coin reserves the right to correct any errors or omissions without notice.
- All product availability, pricing, and specifications are subject to change without obligation. E&OE.
- All orders are subject to our final reconfirmation of acceptance of the order.
9. Privacy Policy
You accept and acknowledge UPC’s Privacy Policy.
10. Suitability and Financial Responsibility
You acknowledge that you are personally and financially suited for purchasing coins and precious metals investing.
You understand and acknowledge UPC does not recommend financing any coin purchase or spending more than you can afford to lose if your investment declines in value.
You expressly acknowledge any decision by you to finance coin purchases or spend more than you can afford to lose is solely your decision despite UPC recommendations to the contrary.
You acknowledge and agree that no warranties or guarantees have been made to you regarding the coins and precious metals purchased from UPC.
11. Early Withdrawal Penalties
You acknowledge and understand UPC does not recommend you pay a penalty for early withdrawal from any investment to purchase coins.
You expressly acknowledge any decision by you to withdraw money from an investment and pay an early withdrawal penalty is solely your decision.
12. Right to Refuse Orders
You acknowledge and understand UPC has the right to refuse an order when the confirmed price is incorrect, due to computer related problems, pricing error, incorrect item descriptions or sudden movements in the precious metal market.
Furthermore, UPC reserves the right to refuse or cancel any order deemed questionable, suspicious, or of significant risk to UPC regardless of payment method and price confirmation.
13. Acceptance of Terms and Conditions
You accept and acknowledge UPC’s Terms and Conditions for customers and website visitors.
14. Legal Age and Capacity
You acknowledge and confirm you are of legal age and capacity to enter into this Agreement.
If you are acting in a capacity other than as an individual, you represent that you are fully authorized to act on the owner’s behalf.
15. Disclosures
You accept and acknowledge UPC's Disclosures which are included with each Invoice to you and appear on the website.
16. Monitoring and Recording
You understand and agree that UPC may, in UPC’s discretion, but is not obligated to do so, monitor or record your telephone conversations with UPC for quality control and UPC’s protection.
17. Market Discussions
You understand UPC employees may from time to time discuss the general direction of various financial markets, but neither UPC nor its representatives can guarantee or predict any market movement.
18. Tax Advice
You understand UPC does not offer advice on the tax treatment of purchasing, selling or trading bullion or rare coins.
You understand you must consult with your tax advisor regarding such matters.
19. Compliance with USA Patriot Act
You understand UPC strictly follows The USA Patriot Act of 2001 to deter and detect money laundering and the financing of terrorism.
20. Check Payments
When you provide a check as payment, you authorize us to either use information from your check to make a one-time electronic fund transfer from your account or to process the payment as a check transaction.
When we use information from your check to make an electronic fund transfer, funds may be withdrawn from your account as soon as the same day you make your payment, and you will not receive your check back from your financial institution.
21. Contact Authorization
You authorize representatives from UPC to contact you via phone, text or email to discuss items of interest.
22. Force Majeure
Force Majeure. If UPC is unable to perform any obligation hereunder as a result of any event beyond its control, UPC’s delay or failure to perform such obligation shall be excused and UPC shall not be liable for any damages as a result of such delay or failure to perform.
23. Confidentiality
You shall hold the existence and terms of all your transactions with UPC, including, without limitation, the existence of any disagreement or dispute and the existence and terms of any resolution thereof in the strictest confidence and you shall not disclose or publish on the internet or elsewhere, any such information to any person or entity without written consent of UPC.
24. Severability
This Coin Transaction and Website User Agreement is intended to be enforceable to the fullest extent permitted by applicable law.
If any term of this Agreement is held to be unenforceable for any reason, such unenforceability shall not affect the other terms of this Agreement.
25. Amendment
UPC may amend this Agreement at any time by posting the amended terms on the website.
Except as otherwise provided in this Agreement, the amended terms will become automatically effective thirty (30) days after their initial posting on the website.
You acknowledge and agree that it is your responsibility to review the Website and this Coin Transaction and Website User Agreement periodically, and to be aware of any modifications.
Your continued use of this Website and/or your continued use of any services provided by UPC after such modifications will constitute your acknowledgement of the Modified Coin Transaction and Website User Agreement and your agreement to abide and be bound by the Modified Coin Transaction and Website User Agreement.
This Agreement may not be otherwise amended except by written agreement between UPC and you.
